Customer Support Specialist

Festanstellung, Vollzeit · Wiener Neudorf

Your mission

First point of contact for all national and international customer inquiries
Training and onboarding of private customers in the use of our products
Supporting customers in carrying out battery tests
Working with the AVILOO testing platform
Actively contributing to the design and optimization of efficient customer support processes
Customer support and collaboration on international projects
Contributing ideas and playing a key role in the company’s success
A high level of creative freedom in a company that aims to multiply its revenue over the coming years
A workplace with a true start-up mentality, flat hierarchies, and fast decision-making
Use of state-of-the-art tools and artificial intelligence to drive continuous optimization

Your profile

Interest in electric vehicles
Enjoyment of communicating with customers
Commercial or technical secondary education (A-levels); basic technical understanding is an advantage
Very good written and spoken English (a second foreign language is a plus)
A calm, professional, and friendly manner
Enjoy working in a team with a wide range of tasks
Confident communication skills and a solution-oriented mindset
Curiosity and interest in new topics
Enthusiasm for using AI – you leverage technology to work faster, more accurately, and more efficiently
An independent, precise, and pragmatic working style
A preference for working together with colleagues in an office rather than alone at home

Why us?

An exciting role in B2B and B2C customer support
The opportunity to become part of a top-performing team
A front-line role in direct customer support
A secure position at a fast-growing Austrian global market leader
A friendly, family-like working atmosphere
A key role in the global expansion of a successful Austrian company
Direct influence on the company’s ongoing development
A reliable work-life balance – personally guaranteed by the CEO
A performance- and team-oriented work environment where success is celebrated together

Auf diese Stelle bewerben

About us

Since its foundation in 2018, AVILOO has quickly become the global market leader in the field of battery diagnostics for electric vehicles.

With more than 90 employees, we already dominate the global “remarketing” & “after-sales” market for electric vehicles. Our customers already include the most renowned vehicle manufacturers, testing companies, leasing companies, vehicle dealers and automobile clubs.

You will be at the forefront and make a significant contribution to the company's success by independently leveraging the enormous potential of your business area.

We want you to join our dynamic and performance-oriented team and enjoy the success of AVILOO together. Your satisfaction is our CEO's business:

“We take care of our people. While performance is important to us, we also ensure a good work-life balance. As a father of five children, I know that parents in particular need to be flexible. I guarantee you this flexibility!” Dr. Marcus Berger - CEO

If you want to continue your career with us, then this is your chance!

If you want to be part of a dynamic and successful team where the entrepreneurial spirit is still alive, then this is your chance!

If you've had enough of narrow framework conditions and slow decisions, then this is your chance!

If you finally want to create something yourself, implement your own ideas and concepts, then this is your chance!

Do you want to be in the thick of it? Do you want to be part of a team that really deserves the name, where we treat each other with respect without exception and celebrate this together time and time again? Do you want to work in a company where everyone is allowed to say what they think? Then give us a call at any time or send us your application documents! We will get back to you reliably! We look forward to getting to know you!

AVILOO GmbH, IZ NÖ Süd, Straße 16, Objekt 69, 2355 Wiener Neudorf, Austria
Tel: +43676 772 5495, Web: www.aviloo.com/en/jobs-company

Deine Aufgaben

First point of contact for all national and international customer inquiries
Training and onboarding of private customers in the use of our products
Supporting customers in carrying out battery tests
Working with the AVILOO testing platform
Actively contributing to the design and optimization of efficient customer support processes
Customer support and collaboration on international projects
Contributing ideas and playing a key role in the company’s success
A high level of creative freedom in a company that aims to multiply its revenue over the coming years
A workplace with a true start-up mentality, flat hierarchies, and fast decision-making
Use of state-of-the-art tools and artificial intelligence to drive continuous optimization

Dein Profil

Interest in electric vehicles
Enjoyment of communicating with customers
Commercial or technical secondary education (A-levels); basic technical understanding is an advantage
Very good written and spoken English (a second foreign language is a plus)
A calm, professional, and friendly manner
Enjoy working in a team with a wide range of tasks
Confident communication skills and a solution-oriented mindset
Curiosity and interest in new topics
Enthusiasm for using AI – you leverage technology to work faster, more accurately, and more efficiently
An independent, precise, and pragmatic working style
A preference for working together with colleagues in an office rather than alone at home

Warum wir?

An exciting role in B2B and B2C customer support
The opportunity to become part of a top-performing team
A front-line role in direct customer support
A secure position at a fast-growing Austrian global market leader
A friendly, family-like working atmosphere
A key role in the global expansion of a successful Austrian company
Direct influence on the company’s ongoing development
A reliable work-life balance – personally guaranteed by the CEO
A performance- and team-oriented work environment where success is celebrated together

Auf diese Stelle bewerben

Über uns

AVILOO hat sich seit der Gründung im Jahr 2018 schnell zum globalen Marktführer im Bereich Batteriediagnose von Elektrofahrzeugen entwickelt.

Mit mehr als 90 Mitarbeitern dominieren wir jetzt schon den globalen „Remarketing“ & „After-Sales“ Markt für Elektrofahrzeuge. Zu unseren Kunden zählen bereits die renommiertesten Fahrzeughersteller, Prüfgesellschaften, Leasingunternehmen, Fahrzeughändler und Automobilclubs.

Du stehst an vorderster Front und trägst maßgeblich zum Unternehmenserfolg bei, in dem Du selbstständig das enorme Potential Deines Geschäftsbereichs hebst.

Wir wollen Dich für unser dynamisches und leistungsorientiertes Team gewinnen und gemeinsam Spaß am Erfolg von AVILOO haben. Deine Zufriedenheit ist bei uns CEO Sache:

„Wir kümmern uns um unsere Leute. Während Leistung für uns wichtig ist, sorgen wir auch für eine gute Balance zwischen Berufsleben und Privatleben. Als Vater von fünf Kindern weiß ich, dass gerade Eltern flexibel sein müssen. Diese Flexibilität garantiere ich Dir!“ Dr. Marcus Berger – CEO

Wenn Du Deine Karriere bei uns fortsetzen möchtest, dann ist das Deine Chance!

Wenn Du Teil eines dynamischen und erfolgreichen Teams, in dem der „Entrepreneurial Spirit“ noch lebt, sein möchtest, dann ist das Deine Chance!

Wenn Du genug hast von engen Rahmenbedingungen und langsamen Entscheidungen, dann ist das Deine Chance!

Wenn Du endlich selbst etwas gestalten willst, eigene Ideen und Konzepte umsetzen möchtest, dann ist das Deine Chance!

Du willst mittendrin sein? Du willst Teil eines Teams sein, das diesen Namen wirklich verdient, in dem wir ausnahmslos respektvoll miteinander umgehen und dies auch immer wieder gemeinsam feiern? Du möchtest in einem Unternehmen arbeiten, in dem jeder sagen darf, was er denkt? Dann ruf uns jederzeit an oder schicke uns Deine Bewerbungsunterlagen! Wir melden uns verlässlich! Wir freuen uns, Dich kennenzulernen!

AVILOO GmbH, IZ NÖ Süd, Straße 16, Objekt 69, 2355 Wiener Neudorf, Österreich

Tel: +43676 772 5495, Web: www.aviloo.com/de/jobs-unternehmen

Auf diese Stelle bewerben

Wir freuen uns auf Dich!

Wir freuen uns über Dein Interesse an AVILOO. Bitte fülle das folgende kurze Formular aus. Solltest Du Schwierigkeiten mit dem Upload Deiner Daten haben, wende Dich gerne per Email an bewerbung@aviloo.com